Only products originally shipped from RJM Sales, Inc. or from an authorized supplier (drop-ship) will be considered for return to RJM Sales, Inc. or its authorized supplier. By a Customer requesting return of products to RJM Sales or its authorized supplier, the Customer certifies that the products were purchased from RJM Sales and there has been no substitution of the product from another supplier, distributor or other source of the product. Any return must be in the original packaging and in unused condition except if approved for failure analysis/warranty evaluation by RJM Sales or its authorized supplier via a Return Material Authorization (RMA).
If you need to return a product to us, please fill out the contact form on the Contact Us page, or e-mail us directly at firstname.lastname@example.org.
If you are looking to return product for a warranty replacement or repair, please visit the Warranty information page on our website.